Terms and Conditions

Payfinpro is owned by DRONAMICS IT WEB SOLUTIONS PRIVATE LIMITED ("we," "us," or "our"). We are dedicated to providing our users/customers (“you”, or “your”) with a great payment processing experience. These terms and conditions contain a summary of the guidelines that control how you use our services. To access or use our payment gateway, please carefully read these terms & conditions. We urge you to thoroughly review them in order to guarantee an open and advantageous payment procedure for both parties. We place the utmost priority on our commitment to provide a seamless and secure payment experience.

User Agreement 

The terms and restrictions you must abide by are outlined in our User Agreement, which also controls how you use our payment gateway services. Your usage of our services indicates that you accept these conditions. It is entirely your responsibility to keep your account credentials private and to make sure that it is only used for authorized, legal purposes. Nobody should be able to access or use your account improperly without your consent.

Account Registration 

You need to register an account with accurate and complete information in order to use our payment gateway services. It is your duty to protect the privacy and security of your account credentials. By creating an account, you attest to your legal age (18) and ability to sign legally binding contracts. Minors are not permitted to use our services. You assure us that the information you submit during the registration procedure is up to date, and full. In the event that any information on your account is inaccurate or out of date, you should change it right away. You need to let us know right away if you think someone else has accessed or used your account without authorization. We disclaim all liability for any losses or damages resulting from unauthorized users accessing or misusing your account.

Authorized Users 

Your account and any related rights are only for your own use, and you may not delegate, transfer, or share them with anybody else. All activities made using your account, even those carried out by authorized users, are your responsibility. Ascertain that each authorized user has read these terms and conditions and accepts responsibility for adhering to them. You understand and agree that you are solely responsible for any activity, transactions, or liabilities made by authorized users on your account, and you bear the consequences of their conduct.

Description of Service 

Our payment gateway securely processes online payments. With this service, users can initiate, approve, and oversee electronic transactions, such as fund transfers and payments. Payment methods that the merchant or service provider may accept include bank transfers, credit and debit cards, and electronic wallets. Users can pay for goods and services, make donations, and settle outstanding accounts with merchants using the payment gateway.

We make every effort to ensure that our payment gateway is always accessible, but we are unable to ensure that there won't occasionally be technical problems or downtime. Users are urged to report any issues or inconsistencies they find when utilizing the service. Users agree to abide by our terms and conditions as well as all applicable laws and regulations when using our payment gateway. Account suspension or legal action may follow misuse, fraud, or infractions.

Fees and Charges 

You understand that by utilizing our payment gateway services, there can be additional fees and charges. Before completing any purchase, you will receive a thorough explanation of these fees. It is your responsibility to go over and comprehend these fees before moving further. Transaction costs can change based on the kind of transaction and the mode of payment selected. The costs of securely processing and enabling your payments are covered by the fees. We reserve the right to amend or modify our price schedule at any moment, with immediate effect. You will be aware of any fee modifications by periodically checking our terms and conditions.

Payments Processing 

Our dedication lies in offering electronic payment processing that is both safe and effective. There are several steps to starting a payment transaction on our platform. After you submit a payment request, the payment gateway will get in touch with your payment provider or financial institution to request authorization. To confirm that there are enough money or credit available for the transaction, an authorization is required. A transaction ID, receipt, or notification, along with confirmation that the transaction was completed, will be sent to you. It attests to the fulfillment of your payment request. For your reference, a thorough record of each payment transaction, along with the date, amount, and recipient details, is maintained in your account.

Data Protection 

When it comes to safeguarding your private data, we follow the strictest security guidelines. Our payment gateway uses strong security measures to safeguard your information throughout each transaction. All data transmitted through our site is encrypted using industry-standard encryption technologies. Your payment information is kept private and unobtainable by outside parties in this way. We follow tight industry standards and laws to guarantee the security and privacy of your data. A regular component of our commitment to compliance is conducting audits and assessments. You are crucial in maintaining the security of your information, even if we take every step to secure it. Regular password updates and prompt reporting of suspected activities are recommended.

User Responsibilities

Make sure all of the information on your account is correct and comprehensive, including your contact information and payment options. Any adjustments or modifications should be announced right away. Safeguard your passwords, account information, and any additional verification techniques you employ to get access to our payment gateway. If you disclose this information or use careless security measures, the integrity of your account could be jeopardized. Our services may only be used for legitimate purposes by you. Participating in unlawful or fraudulent acts, such as gaining unauthorized access or disputing payments without a good reason, is absolutely forbidden. 

Prohibited Activities 

Fraudulent transactions are absolutely forbidden, including chargebacks and unapproved payment disputes for legitimate transactions. Unauthorized access to another person's account, system, or data is forbidden. It is forbidden for you to try to circumvent security protocols or obtain unauthorized access to any area of our platform. We do not allow our services to be used for any illicit or illegal objectives, such as financing illicit activity, money laundering, or any other activity that contravenes national law. It is completely forbidden to distribute malware, engage in phishing, spam, or any other activity that jeopardizes the security or integrity of our platform or its users. 

Intellectual Property Rights

The information on this website, including the text, graphics, logos, photos, and software, is the intellectual property of DRONAMICS IT WEB SOLUTIONS PRIVATE LIMITED and is shielded by relevant trademark and copyright laws. Users of this website are granted a limited, non-exclusive, and revocable license to access and use the content only in order to make use of the services provided by the payment gateway. It is completely forbidden to reproduce, distribute, modify, or use any part of this website without permission in writing, from the owner of the website. If DRONAMICS IT WEB SOLUTIONS PRIVATE LIMITED's intellectual property rights are violated, it retains the right to pursue damages and an injunction. 

Privacy

You can rely on us to secure your personal information and privacy. To find out more about how we use your personal information, see our Privacy Policy page.

Account Termination 

We reserve the right, at our sole discretion, to cancel or suspend any user account, with or without warning, in the event of a violation of our terms and conditions, fraudulent behavior, or any activities that jeopardize the security and integrity of our platform. 

Limitation of Liability

Users acknowledge that, despite our best efforts to offer a dependable and safe payment gateway service, they utilize our platform at their own risk. We disclaim all liability for any damages—direct, indirect, incidental, consequential, or punitive—that result from using or not being able to utilize our services. We now explicitly disclaim any warranty or guarantee with relation to the availability, correctness, or dependability of our payment gateway services. We offer our services "as is" and "as available".

Users are aware that transactions may be facilitated by outside service providers. We have no control over the behavior, information, or services offered by these third parties, and any disagreements must be handled directly with them. It is the users' exclusive responsibility to maintain the accuracy of all transactions made on our platform and to manage their financial information. Financial losses or damages could arise from transactions that are unlawful or inaccurate.

Any delays, disruptions, or malfunctions in our service resulting from events outside of our reasonable control—such as natural disasters, war, or technological malfunctions—will not subject us to liability. In these situations, we'll try our best to quickly restore services.

Indemnification 

Users agree to indemnify and hold us blameless from any claims, liabilities, losses, damages, costs, or expenses, including legal fees, by using our payment gateway services or by breaking our terms and conditions. We hold you harmless against any claims brought against you in connection with your activities or transactions by third parties, including but not limited to clients, suppliers, and other users. We must be notified right once of any claims or possible claims that could give rise to this indemnification obligation. If you don't, we might not be able to help with the defense of such claims.

Governing Law

The laws of India shall govern the interpretation and enforcement of these Terms and Conditions in the case of a dispute.

Disputes Resolution

If there are any disagreements or claims resulting from using our payment gateway services, they will be settled through an unbiased and fair arbitration procedure. If there is a disagreement between users and our business, binding arbitration will be the only available means of settlement. Once both parties have mutually agreed upon a recognized arbitration institution, the arbitration will be conducted in accordance with its rules and procedures. The arbitral institution will decide where the arbitration will take place. In light of this, the arbitration clause will be enforceable to the maximum degree allowed by law. If any portion of this clause is found to be unenforceable, the remaining portions of the Terms and Conditions and the arbitration clause will still be in full force and effect.

Changes to Terms and Conditions 

We reserve the right to alter or revise these terms and conditions at any time to reflect changes to our services, changes in the law, or other justifiable causes. Users are recommended to periodically examine the conditions in order to stay informed of any changes. After updated terms are posted, using our payment gateway services means you agree to the new terms. If our users disagree with the updated terms, they should stop using our services.

Contact Us

If you have any queries or worries about our terms and conditions, kindly get in touch with us. 

support@payfinpro.com