Privacy Policy

DRONAMICS IT WEB SOLUTIONS PRIVATE LIMITED (“we”, “us”, or “our”) is the owner of Payfinpro. We go the extra mile to safeguard the personal information collected from Customers/Users (you/ your).  It details how, when you use our payment services, we gather, utilize, and protect your financial and personal information. Because we value your trust, we are dedicated to protecting the privacy of your information. Before utilizing our payment system, please carefully read this privacy statement.

Information Collection 

We gather a range of user data in order to process payments in a safe and effective manner. This information includes personal data such as your name, contact details, and billing information. Information regarding your transactions, including your payment method, purchase history, and the goods and services you have used, may also be gathered by our payment gateway. We automatically gather technical data such as IP addresses, device information, and browser data to guard against fraud and illegal access. 

Information Usage 

Our payment gateway collects information for the purpose of processing transactions and ensuring secure fund transfers. As well as verifying your identity, preventing fraud, and complying with legal obligations, we may use your data for other purposes. Our policy is not to share, sell, or rent your personal information to third parties for marketing purposes without your explicit consent. Using the data we collect, we can enhance the user experience, resolve issues, and improve our services.

Cookies 

In order to enhance your browsing experience and improve the functionality of our payment gateway, we use cookies and similar tracking technologies. Cookies, which are small text files stored on your device, allow us to recognize you and remember your preferences.

Information Protection

We place a high priority on protecting your information. During transmission and storage, we use industry-standard encryption protocols to protect your data. Only authorized personnel have access to your personal and financial information in order to facilitate payments and maintain the security of our payment gateway. Our regular security assessments and audits identify and address potential vulnerabilities and threats to your data. In addition to taking every precaution to protect your information, you must also keep your login credentials and personal information up to date to ensure your online security.

Links to Third-party Websites 

Some of the links on our payment gateway website may lead to third-party websites or services. These links are provided for your convenience and as a reference. It is not our responsibility to endorse or control the privacy practices of these third-party websites. It is advisable to review their privacy policies before interacting with them. When you visit third-party websites linked from our site, we cannot be responsible for the protection and privacy of any information you provide. Whenever you interact with third-party websites outside our payment gateway domain, we recommend exercising caution. 

Information Retention

You can expect that your personal and transactional information will be retained for no longer than is necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws. Once your information is no longer needed for its intended purpose, we will securely delete or anonymize it. Complying with legal obligations or resolving disputes may require us to keep certain data for a longer period of time.

Information Sharing

We do not sell, rent, or trade your personal or financial information to third parties for marketing purposes. We may share your information with trusted service providers and partners for the purposes of processing transactions, providing customer support, and enhancing the security of our payment gateway. Also, we may share your data as required by law or in response to legal requests, court orders, or government regulations. In order to conduct research or analyze data, we may share aggregated and anonymized data with third parties without revealing your identity.

Legal Obligations 

In regards to the collection, use, and protection of your personal and financial information, you can rely on us to uphold our legal obligations. It may be necessary for us to disclose your data to comply with applicable laws, regulations, or governmental authorities. We take the security of your information very seriously, and we will always follow the law to protect it.

Rights of User

Payment gateway users have certain rights regarding the personal information we collect and process. The data we hold about you can be accessed and details about their use can be requested. If you believe any of the information we hold is inaccurate or incomplete, you have the right to request corrections or updates. Further, you have the right to object to the processing of your data, as well as the right to restrict its use.

Options to Opt-out

We respect your choices regarding the collection and use of your personal information. Several data collection practices can be opted out of. You may withdraw your consent for specific data processing activities by contacting our privacy team through the contact information provided in this policy. Opting out of certain data processing activities may prevent you from using certain features of our payment gateway. 

Privacy of Children 

It is of utmost importance for us to protect the privacy of children. Payment gateway services are not intended for individuals under 18 years of age. No personal information is collected from minors knowingly or unknowingly. We will promptly remove any such data from our records once we become aware of it. Should you believe that a child has provided us with personal information without parental consent, please contact us using the information provided in this policy. 

Privacy Policy Changes 

We may update and amend our Privacy Policy from time to time to reflect changes in our services, technology, and legal requirements. To stay informed about how your personal and financial information is handled, please review our Privacy Policy periodically. You agree to the revised terms if you continue to use our payment gateway after any changes to this Privacy Policy. 

Contact US 

Should you have any questions or concerns regarding our Privacy Policy, please do not hesitate to contact us. 

support@payfinpro.com

PCI DSS Compliance

A stringent set of security requirements designed to protect sensitive payment card information is the Payment Card Industry Data Security Standard (PCI DSS). You can rest assured that your financial information is protected to the fullest extent possible. Security measures are implemented and maintained to protect your payment card data. We adhere to the PCI DSS requirements for secure payment processing and cardholder information protection.

Encryption

Our encryption protocols ensure the security and confidentiality of your data during transmission. Data encryption prevents third parties from accessing and intercepting sensitive information. Our goal is to maintain the highest level of security and data protection for our users, which is why we use encryption.

Notification of Data Breach

We are committed to promptly notifying you and relevant authorities if there is a data breach that compromises the security of your personal information. During our notification process, we will communicate clearly and promptly about the nature and extent of the breach, the potential risks, and the steps we are taking to resolve it. We will make every effort to notify the affected individuals without undue delay to balance transparency with the need to protect sensitive information. We recommend contacting our privacy team if you believe your account has been accessed unauthorized or if you are concerned about a possible data breach.